Privacy Policy

Last updated: 21 August 2026

This Privacy Policy explains how Riphean Natural Stone Trading L.L.C (“Riphean”, “we”, “us” or “our”) collects, uses and protects personal information when you visit riphean.ae, submit an enquiry or otherwise contact us.

Who We Are

(01)

The Website is operated by:
Riphean Natural Stone Trading L.L.C
Dubai, United Arab Emirates
Email: info@riphean.ae
Phone / WhatsApp: +971 54 428 8244

Information We Collect

(02)

When you contact us or submit an enquiry through the website, we may collect information including:

  • your name;
  • email address;
  • telephone or WhatsApp number;
  • company or organisation, if provided;
  • the content of your enquiry or message;
  • any other information you choose to provide.

The website and its service providers may also automatically collect limited technical information, such as IP address, browser and device information, pages visited, referring source and information relating to the operation and security of the website.

How We Use Your Information

(03)

We may use your information to:

  • respond to enquiries;
  • provide information about Riphean stone, samples, availability, technical documentation or potential projects;
  • prepare quotations or discuss potential commercial cooperation;
  • communicate with you regarding your request;
  • operate, secure and improve the website;
  • analyse website performance and usage where analytics tools are used;
  • comply with applicable legal and regulatory requirements.

We do not sell personal information.

We will not use information submitted through an enquiry for unrelated direct marketing unless you have consented to such communications or the use is otherwise permitted by applicable law.

Cookies and Analytics

(04)

The website may use cookies and similar technologies necessary for its operation and, where implemented, for analytics and performance measurement.

Where consent is required by applicable law, optional cookies or similar technologies will only be used after obtaining the appropriate consent.

You may manage cookies through your browser settings.

Sharing of Information

(05)

We may share personal information with trusted service providers where reasonably necessary to operate our website and business, including website hosting, email, IT, analytics and communication providers.

We may also disclose information where required by applicable law, regulation, court order or a competent authority.

We do not sell or commercially trade personal information.

International Data Transfers

(06)

Some of our technology or service providers may process information outside the United Arab Emirates.

Where personal information is transferred internationally, we take reasonable steps to ensure that it is handled in accordance with applicable data-protection requirements.

Data Retention

(07)

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and complying with legal obligations.

Your Rights

(08)

Subject to applicable law, you may have rights relating to your personal information, including the right to:

  • request access to information held about you;
  • request correction of inaccurate information;
  • request deletion of information where applicable;
  • request restriction or cessation of certain processing;
  • object to the use of your information for direct marketing.

Requests may be sent to info@riphean.ae.

Security

(09)

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Links

(10)

Our website may contain links to third-party websites or services. We are not responsible for their content, security or privacy practices.

Changes to This Privacy Policy

(11)

We may update this Privacy Policy from time to time. The latest version will be published on this page with its updated effective date.

Contact Us

(12)

For questions regarding this Privacy Policy or your personal information, please contact:

Riphean Natural Stone Trading L.L.C
Dubai, United Arab Emirates
Email: info@riphean.ae
Phone / WhatsApp: +971 54 428 8244

Terms of Use

Last updated: 21 August 2026

These Terms of Use govern access to and use of riphean.ae (the “Website”), operated by Riphean Natural Stone Trading L.L.C.

By using the Website, you agree to these Terms of Use.

1. About Us

The Website is operated by:

Riphean Natural Stone Trading L.L.C
Dubai, United Arab Emirates
Email: info@riphean.ae
Phone / WhatsApp: +971 54 428 8244

2. Purpose of the Website

The Website provides information about Riphean natural stone, including its geological origin, appearance, available colours, cuts, formats, technical properties, certificates and potential architectural applications.

The Website is intended primarily for informational and commercial enquiry purposes.

Information displayed on the Website does not constitute a binding offer, quotation, specification, warranty or contract.

Any sale, supply, processing, delivery or other commercial arrangement is subject to separate written confirmation and terms agreed between the relevant parties.

3. Natural Variation

Riphean is a natural stone and variation is an inherent characteristic of the material.

Colour, shade, pattern, stromatolitic structures, veining, inclusions and other visual characteristics may vary between deposits, blocks, slabs and individual pieces.

Images and samples are therefore representative of the material and do not guarantee an exact match with stone supplied for a particular project.

Colours may also appear differently depending on photography, lighting, display settings and screen characteristics.

For projects requiring specific visual characteristics or continuity, blocks and slabs should be individually selected and approved.

4. Dimensions, Formats and Availability

Dimensions, slab sizes, thicknesses, formats, finishes and availability shown on the Website are indicative unless expressly confirmed in writing for a specific project.

Natural block dimensions and usable slab dimensions may vary.

Availability is subject to quarry production, individual blocks, current inventory, processing requirements and other production factors.

5. Technical Information

Technical characteristics published on the Website are based on available laboratory testing, certificates and technical documentation relating to samples of the material.

Natural stone is inherently variable. Test results should therefore not be interpreted as a guarantee that every individual block, slab or finished piece will produce identical results.

The suitability of the material for a particular architectural, structural, exterior, interior or other application should be assessed according to the requirements of the specific project, applicable regulations, processing method and installation conditions.

Additional technical documentation may be made available upon request.

6. Geological and Scientific Information

Information concerning the geological origin, formation and age of Riphean stone is based on available geological, scientific and technical documentation.

Such information is provided to explain the origin and characteristics of the material and should be read together with the relevant source documentation where appropriate.

7. Website Enquiries

Submission of an enquiry through the Website does not create a contractual relationship or obligation to purchase or supply any product.

Any quotation, product specification, availability confirmation, price, delivery schedule or other commercial term will be provided separately where applicable.

8. Intellectual Property

Unless otherwise stated, all content on the Website, including text, photographs, videos, graphics, branding, logos, design, layouts and other materials, is owned by or licensed to Riphean Natural Stone Trading L.L.C.

Website content may be viewed and downloaded for personal or internal professional reference.

It may not be reproduced, distributed, modified, republished or commercially exploited without prior written permission, except where permitted by applicable law.

9. Acceptable Use

You must not:

  • use the Website for unlawful or fraudulent purposes;
  • attempt to gain unauthorised access to the Website or its systems;
  • interfere with the security or operation of the Website;
  • introduce malicious code or software;
  • misrepresent Website content as your own;
  • reproduce substantial Website content for commercial purposes without permission.

10. Third-Party Links

The Website may contain links or references to third-party websites, organisations or services.

We do not control and are not responsible for the availability, content, security or privacy practices of third-party websites.

11. Disclaimer and Liability

We make reasonable efforts to ensure that information published on the Website is accurate and up to date.

However, to the extent permitted by applicable law, Riphean Natural Stone Trading L.L.C does not accept liability for loss arising solely from reliance on general information published on the Website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited under applicable law.

12. Privacy

Personal information collected through the Website is handled in accordance with our Privacy Policy.

13. Changes to the Website and These Terms

We may modify the Website, its content or these Terms of Use from time to time.

The latest version of these Terms will be published on this page together with its updated effective date.

14. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai.

Any dispute arising in connection with the Website or these Terms shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates, unless applicable law requires otherwise.

15. Contact

Riphean Natural Stone Trading L.L.C
Dubai, United Arab Emirates
Email: info@riphean.ae
Phone / WhatsApp: +971 54 428 8244